FAQ

Why an O-ring and not a traditional rectangle slide on the strap?

I have owned bags with that rectangle slide on the strap and found myself a little unhappy when slide shifts so that the strap rests in the smaller side of the rectangle, not how it was designed and making it more difficult to adjust the strap. The O-ring moves with the strap so you NEVER have to worry about it shifting out of place or fighting the slide when adjusting your strap! Not only are the o rings stylish but you can clip just about anything to them from keys, to snack cups, paci pouches, hand sanitizer, infant toys and more! Style & Function!

What’s inside?

I’ve had many customers ask what’s inside the bags. Normally a cloth bag is soft with little structure, collapsing onto itself when set down and looking saggy. Not so with ML bags! Over 4 years, I’ve perfected a structural system for the bags that not only give the bags structure you might find in a bag made with a stiffer material, but it strengthens the stitching giving the bag more durability. You might call it my secret ingredient! Learn more about what makes these bags unique on the Behind the Bag page.

What about lining blow-outs?

Most commercially made bags are lined with a thin polyester-based fabric that is prone to ripping and over time stressed seams fray and shred leaving you with a lining blow-out-eek! The way ML bags are design and reinforced this doesn’t happen. I use quality cotton and through the structural system mentioned above, the lining of every bag is created with function and durability in mind.

Uh-oh-the bottle spilled inside my bag!

No worries! Every item is made with quality cotton and washable materials. Visit the Care page for more instructions on how to care for your bag and when needed-WASH it! No more crusty milk and crumb abyss in your bag!

Exchanges & Returns

I guarantee your satisfaction.  If you would like to exchange your handbag/accessories for another size or item or are not satisfied and would like to return your purchase, please contact me within 3 days of receiving your items. Handbags/accessories must be shipped within 3 days of receipt in new, unused, unstained, unbent and otherwise resellable condition.  For returns, I will refund the purchase price (less shipping charges).

When shipping PLEASE DO NOT bend the top band of the handbags. You may reuse the packaging the items were shipped in. USPS Priority Mail boxes size 12x15x3 work great! Thank you for understanding that a great deal of time and attention goes into the creation of each bag. I try to make sure every bag is received in the best possible condition.